Privacy Policy

We’re here to support your journey to natural, beautiful hair. If you have any questions about how we use your information and keep it safe, we’re here to help. Read on to understand our privacy policy.

Privacy Policy

Effective Date: 1 June 2024

Thank you for visiting Lera Hair Care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect
We may collect personal information such as your name, email address, mailing address, phone number, and payment information when voluntarily submitted by you. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and other usage information.

2. Use of Information
We use the information we collect to operate, maintain, and improve our website and services, including to communicate with you, process transactions, and provide customer support. We may also use your information to send you promotional emails about our products and services that may be of interest to you. You may opt-out of receiving these communications at any time.


3. Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.


4. Security of Information
We implement reasonable security measures to protect your personal information from unauthorised access, use, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure and we cannot guarantee absolute security.


5. Your Choices
You may choose not to provide certain personal information, but this may limit your ability to access or use certain features of our website. You can also opt-out of receiving promotional emails from us by following the instructions provided in the email.


6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@lerahaircare.co.za